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tarenovelyos

Financial Data Intelligence

Privacy Policy

How tarenovelyos protects and manages your personal information

Last Updated: February 15, 2025

Introduction and Scope

tarenovelyos operates as a comprehensive financial data interpretation platform, helping individuals and organizations make sense of complex financial information. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services, website, or educational programs.

We're committed to transparency about our data practices. This policy applies to all users of tarenovelyos's services, whether you're browsing our website, participating in our learning programs, or using our financial interpretation tools. By using our services, you're agreeing to the practices described in this document.

As a company operating in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. We also recognize international privacy standards and work to provide consistent protection regardless of your location.

Information We Collect

The information we gather falls into several categories, each serving specific purposes in delivering and improving our services. Understanding what we collect helps you make informed decisions about sharing your information with us.

Personal Identification

Name, email address, phone number, and professional title when you create an account or contact us. We also collect billing information for paid services and educational programs.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns through cookies and analytics tools. This helps us optimize performance and security.

Financial Data

Information you upload for interpretation services, including financial statements, reports, and related documents. We process this data to provide analysis and insights.

Communication Records

Correspondence through email, chat, or phone, including support tickets and feedback. We retain these to improve service quality and resolve issues effectively.

We collect information through direct interactions when you provide it voluntarily, automated technologies as you navigate our platform, and third-party sources like payment processors and analytics providers. We never collect sensitive personal information without explicit consent and clear purpose explanation.

How We Use Your Information

Your information serves several key purposes in delivering tarenovelyos's services effectively. We use data primarily to provide the financial interpretation services you request, manage your account, and improve our platform's functionality.

Service Delivery and Account Management

Personal information enables us to create and maintain your account, process payments, deliver educational content, and provide customer support. Financial data you share is analyzed using our interpretation tools to generate insights and reports specific to your needs.

Communication and Updates

We use contact information to send service updates, educational resources, and important account notifications. This includes information about new features, security updates, and relevant financial interpretation techniques that might benefit your work.

Platform Improvement and Research

Technical data and usage patterns help us understand how people interact with our platform, identify areas for improvement, and develop new features. This analysis is conducted on aggregated, anonymized data whenever possible.

We never use your financial data for purposes beyond the specific services you've requested. Your sensitive financial information is processed solely to provide interpretation and analysis services, and we don't share this data with third parties without explicit consent.

Data Sharing and Third Parties

tarenovelyos takes a careful approach to data sharing, working only with trusted partners who meet our security and privacy standards. We never sell personal information to advertisers, marketing companies, or data brokers.

  • Service providers who help deliver our platform functionality, including hosting services, payment processors, and email delivery systems
  • Analytics partners who help us understand website performance and user experience, using anonymized and aggregated data
  • Legal authorities when required by law, court order, or to protect our rights and the safety of our users
  • Professional advisors including lawyers, accountants, and consultants who assist with business operations under strict confidentiality agreements

All third-party relationships include comprehensive data protection agreements that require the same level of security and privacy protection we maintain internally. Partners are prohibited from using your information for their own purposes or sharing it further without authorization.

International Data Transfers

Some service providers may process data outside Canada. When this occurs, we ensure adequate protection through contractual safeguards, adequacy decisions, or other approved transfer mechanisms. You'll be informed of any international processing that affects your personal information.

Your Privacy Rights

You have significant control over your personal information and how it's used. These rights are designed to give you transparency and control over your data relationship with tarenovelyos.

Access and Portability

Request a copy of all personal information we hold about you, in a structured, commonly used format that allows you to transfer it to another service if desired.

Correction and Updates

Update or correct any inaccurate personal information in your account. You can make many changes directly through your account dashboard or contact us for assistance.

Deletion and Erasure

Request deletion of your personal information, subject to legal and contractual obligations. We'll explain any limitations and provide alternatives when complete deletion isn't possible.

Processing Restrictions

Request that we limit how we process your information while maintaining your account and access to services. This might include opting out of certain communications or data uses.

To exercise these rights, contact our privacy team using the information provided below. We'll respond within 30 days and guide you through the process. There's no charge for reasonable requests, though we may ask you to verify your identity before processing sensitive requests.

Data Security and Protection

Protecting your information is fundamental to how we operate. tarenovelyos employs multiple layers of security controls designed to prevent unauthorized access, disclosure, alteration, or destruction of personal information.

Technical Safeguards

All data transmission uses encryption protocols (TLS 1.3 or higher), and sensitive information is encrypted both in transit and at rest using industry-standard algorithms. Our servers are hosted in secure data centers with physical access controls, environmental monitoring, and redundant power systems.

Access Controls and Monitoring

Employee access to personal information is limited to those who need it for their job responsibilities. All access is logged and monitored, with regular reviews to ensure appropriate use. We conduct background checks for employees handling sensitive data and provide regular privacy training.

Incident Response

In the unlikely event of a security incident, we have procedures to quickly assess the scope, contain the issue, and notify affected users and authorities as required by law. We'll provide clear information about what happened and steps we're taking to prevent similar incidents.

While we implement strong security measures, no system is completely immune to threats. We encourage users to protect their accounts by using strong passwords, enabling two-factor authentication where available, and reporting suspicious activity promptly.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and how it's used.

Information Type Retention Period Deletion Method
Account Information Duration of account plus 7 years Secure deletion from all systems
Financial Data Uploads 3 years after service completion Cryptographic erasure and overwriting
Communication Records 5 years for support, 2 years for general Automated purging with audit trail
Technical Logs 18 months for security, 6 months for analytics Rolling deletion with anonymization

When you close your account, we begin the deletion process immediately for information not subject to legal retention requirements. Some data may persist in backup systems for up to 90 days before complete removal. We'll provide confirmation when the deletion process is complete.

Legal and Regulatory Requirements

Certain information must be retained longer due to legal, regulatory, or contractual obligations. This includes financial records required for tax purposes, communication records for regulatory compliance, and data necessary for ongoing legal matters. We'll clearly explain any extended retention when it applies to your information.

Cookies and Tracking Technologies

tarenovelyos uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized features. Understanding how these work helps you make informed choices about your privacy preferences.

Types of Cookies We Use
  • Essential cookies that enable basic website functionality and security features
  • Performance cookies that collect anonymized information about how visitors use our site
  • Functional cookies that remember your preferences and provide personalized features
  • Analytics cookies that help us understand user behavior and improve our services

You can control cookie settings through your browser preferences or our cookie management tools. Disabling certain cookies may affect website functionality, but essential features will continue to work. We respect "Do Not Track" signals and provide clear opt-out mechanisms for non-essential tracking.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify active users through email and display a prominent notice on our website.

Minor updates, such as clarifications or contact information changes, may be made without individual notification, though we'll update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If you disagree with any changes, you can close your account or contact us to discuss concerns. Continued use of tarenovelyos's services after policy updates indicates acceptance of the revised terms.

Privacy Questions and Concerns

For privacy-related questions, data requests, or concerns about how we handle your information, please contact our privacy team:

Email: info@tarenovelyos.com

Phone: +1 403 400 0022

Mail: 1375 Rue Notre Dame, Lachine, Quebec H8S 2C9, Canada

We're committed to addressing your privacy concerns promptly and thoroughly.